← James Penz
AI Operating Partner · Value Creation & Diligence

I find the EBITDA and I can build what captures it.

Ex-Bain Senior Manager — commercial due diligence, PE operations, and performance improvement. I evaluate AI and operational opportunity through an investment-thesis lens, then lead the initiatives that realize it from diligence through the ownership lifecycle — on both sides of the P&L, because revenue acceleration, not just cost, is where funds now put AI to work.

$500M+ quantified P&L$60B PE fund, 8 CFOs35% IRR playbooksBain PE practice
Why it's rare

The AI Operating Partner seat asks for two skills that rarely co-occur.

Recent hands-on machine learning, and boardroom-level translation — in the same person. That pairing is the whole job, and it's why the seat is hard to fill. My version of it: I sized value at Bain in deal-team language (EBITDA, IRR, working capital), and I architect the production systems that deliver it post-close. Bring a portfolio company; I'll bring a specific view on where AI moves its P&L — in the first conversation, not after a diagnostic.

Talent is the primary constraint to scaling AI adoption across PE portfolios — cited by 35% of fund and portfolio-company leaders.

— FTI Consulting, 2026 Private Equity AI Radar (n=200)
The record

Six engagements, told straight.

Three kinds of proof, in descending order of certainty: money booked, prizes sized and sequenced, and capabilities that outlived the engagement.

I · Realized — money booked
01

$20M realized · embedded operations turnaround

Industrial manufacturer

The situation. A manufacturer's cost structure had drifted and plant performance was eroding faster than the monthly reporting showed. What I did. Deployed as half of a two-person embedded team — plant-floor diagnostics, a rebuilt operating cadence, weekly working sessions with the CEO. The result. $20M in realized savings; the CEO retained the team six months to run weekly diagnostics, train the operating team, and embed the cadence permanently.

02

~$10M margin delivered in-year · supply-chain reinvention

Leading OTC consumer-health manufacturer

The situation. Nearly 2,000 SKUs across two categories, statistical forecast error near 47%, and packaging lines running at roughly half their usable capacity — margin was leaking through complexity. What I did. Owned the analytics across three consecutive monthly steering committees: built the margin-per-labor-hour scheduling model, rebuilt the statistical forecast, and ran the complexity-to-efficiency regression that priced what each SKU was really costing. The result. ~$10M of margin delivered in-year (realized); forecast error cut to 39%; portfolio-simplification recommendations worth $29–70M in gross profit and a ~$40M working-capital path, handed to a client execution team with the playbook to run them.

II · Sized and sequenced — the prize defined, the path built
03

Up to $210M gross-margin prize · materials management

$4B industrial-equipment manufacturer

The situation. Post-COVID materials chaos at the flagship plant: ~130,000 production hours lost to shortages, one in ten supplier orders arriving on time, $45M of open order exceptions, inventory up 2.5x in two years. What I did. Led the materials-management workstream end to end — analytic safety-stock targets that buffer up to 70% of shortages, an exception-management playbook with escalation gates, and the design of a central materials organization with a dedicated recovery team. The result. A prize of up to $210M in gross margin (~60% throughput recovery) with $90M actionable in year one and a 35–45% working-capital reduction path — playbooks validated by nineteen client operators across five plants before handover.

04

$150–200M automation ambition · five C-suite programs

Global technology OEM

The situation. Years of automation activity had produced less than $1M in savings — effort without an operating thesis. What I did. Sized the enterprise ambition across HR, finance, sales, and order-to-cash; wrote the five opportunity charters; secured a named executive sponsor for each — including the CFO; and sequenced a $40–55M first wave that funded the rest. The result. A board-level program with a $150–200M two-year target against a ~$400M full potential, built to pay for itself from the first wave.

III · Capability built — runs without me
05

The enterprise automation operating model · still in use

Top-5 U.S. health insurer · three engagements

The situation. Automation demand across the enterprise had outrun governance — no common intake, no scoring, no way to tell a good opportunity from a loud one. What I did. Authored the operating model their automation office runs on: an eight-stage intake-to-value lifecycle, decision-rights gates at every stage, three-level opportunity scoring, and ~30 standardized artifacts, with named client owners for each. The result. A single workshop wave surfaced 27+ opportunities worth $11–14M in net benefit against $0.6M of investment; across the three engagements, process cycle time fell 75%. The playbook was handed to client owners — the definition of a capability, not a project.

06

Portfolio finance playbook · eight CFOs

Multi-billion-dollar investment fund

The situation. A fund wanted finance-function value creation it could repeat across portfolio companies rather than reinvent per deal. What I did. Designed the six-resource playbook suite: a strategy field guide, a balanced scorecard with quartile benchmarks, maturity checklists, process playbooks to the third level of detail, an org-and-talent model, and a systems-and-data roadmap. The result. Deployed with eight portfolio-company CFOs, with targets like total cost of finance from 1.0% to 0.7% of revenue and a sub-7-day close — a repeatable asset, not a report.

The complete record

All nineteen, one line each.

The six above are the deep-dives. This is the full Bain caseload behind the $500M+ figure — blinded by scale and sector. Ask me about any of them.

2022–23

$4B agricultural & industrial-equipment manufacturer

Materials management & integrated business planning · deep-dive above
2022

Leading OTC consumer-health manufacturer

Supply-chain reinvention — portfolio & planning · deep-dive above
2022

Multi-billion-dollar investment fund

Finance-excellence playbook, deployed with 8 portfolio CFOs · deep-dive above
2021

Global commercial-aerospace OEM

Transformation delivery office for one of the decade's largest aerospace turnarounds — initiative pipeline, stage-gate governance, and the value-capture reporting the executive team ran on
2021

Fortune-50 aviation manufacturer

Aviation transformation planning — cost baseline, initiative sizing, and the program architecture the transformation launched with
2021

Enterprise-technology OEM

Supply-chain automation — opportunity map and sequenced roadmap across plan, source, make, and deliver
2021

International healthcare provider

Phase-II transformation — support-functions operating model: spans and layers, shared-services design, delivery-model choices
2021

Building-products distributor

Full-potential review — growth thesis and operational levers, built as a board-level agenda
2020–21

Top-5 U.S. health insurer · three engagements

Automation capability — acceleration, end-to-end process redesign, marketing automation · deep-dive above
2020

National office-products retailer

Zero-based cost transformation — owned the cost baseline and category workplans across a ten-month program in the pandemic's hardest retail year
2020

Global technology OEM

Automation full potential — five C-suite charters · deep-dive above
2020

Regional health payer

Cost-transformation diagnostic — baseline, opportunity scan, program design
2019–20

Specialty P&C insurer

RPA delivery — process selection, business cases, and the first automations into production
2019

B2B business-services provider

Cost transformation — diagnostic through execution across two consecutive phases; the client extended the work
2020

Impact-investing nonprofit

Pro bono strategy — Bain Extra10 program
In the seat

Diligence to value capture. End to end.

01

In diligence

Data readiness · upside · thesis

Partner with deal teams to assess data and AI readiness, identify value-creation opportunities, and quantify AI-driven upside — translated into investment-relevant terms (revenue, cost, resilience) the IC will act on.

02

In the operating plan

Pilots → scaled deployment

Design and execute AI-enabled value-creation initiatives across portfolio companies — from first pilot to scaled production — partnering directly with CEO, COO, and CIO to embed AI into core workflows and decision-making.

03

In governance & reporting

Tracking · benefits realization · board

Stand up initiative tracking, value-capture and benefits-realization reporting, and board-ready scorecards. Run the operating reviews and steering committees that hold initiative owners accountable to the number.

04

As a firmwide capability

Playbooks · frameworks · tooling

Build the repeatable playbooks, frameworks, and tooling that turn one win into a firmwide value-creation engine — and bring an external read on how leading funds and consultancies are using AI for advantage.

Proof

Measured in the only units that matter.

Figures from Fortune 100 engagements, anonymized by scale and sector per confidentiality.

$0M+
Quantified P&L impact across Fortune 100
$0M
Value-creation prize sized at one $4B manufacturer
$0M
Realized in-year: $20M ops savings + ~$10M margin delivered
0%
Process cycle-time reduction at a top-5 U.S. health insurer
Exhibit 1Operational impact delivered

Selected efficiency gains from Fortune 100 engagements, anonymized by scale and sector.

Labor-productivity lift · $9B care provider200%
Process cycle-time reduction · $180B health insurer75%
Prospecting-time reduction · $2B manufacturer60%
FTE-capacity lift · $4B manufacturer40%
Source: client engagements (Bain, EY), anonymized per confidentiality · top bar scaled to 100% (actual 200%)
If I took the seat

The first 90 days, in writing.

Every figure on this page started as someone's ambiguous problem. This is the sequence I run to turn a new one into a number — committed here so you can hold me to it.

0–30

Find the number

Diligence sprint across the portfolio (or the P&L): data readiness, two to three quantified opportunities, each sized in margin or revenue terms an IC would underwrite. Not a maturity assessment — a target list with dollar figures.

30–60

Put the first initiative in motion

Highest-confidence opportunity moves first — owner named, baseline measured, system in build. I write the operating model and the governance while the build runs; I've authored one an enterprise still runs on.

60–90

First system in production, value tracking live

Something running — evaluated, observable, owned by the team that keeps it. A value-capture scorecard the CFO signs off on, and a sequenced roadmap for the next two quarters. In-year impact is the standard I've hit before: ~$10M delivered inside a fiscal year.

The ask

Bring me your thesis. I'll tell you where the value is — and how I'd capture it.